Man struggles to get refund on anti-virus program .
That's what a San Jose man found out when it came to the automatic renewal of his anti-virus program .
Best Buy was actually very accommodating when he attempted to cancel his anti-virus program .
Microsoft's new anti-virus program offers unassuming alternative.
You can't always tell if a virus has taken over a Windows computer, but many anti-virus program s leave no doubt about their presence.
New Anti-Virus Program Can Thwart Conficker.
Court records show to the penny how much software company Innovative Marketing banked by getting computer users to pay for fake anti-virus programs: $163,167,539.95.
As a computer specialist in anti- virus programs, I am compelled to comment on "Curing a Computer Virus " (Prospects, Nov 13).